Challenge

Managing deals through the closing process has always been labor-intensive, with manual tasks involved in negotiations and signature collection. With a growing team of nearly 100 legal professionals, KMSC focused on streamlining processes and automating where possible. After noticing challenges in their closing processes, they decided to refine and optimize their transaction management workflow. When a firm partner—also the head of their tech initiatives—discovered DealCloser’s end-to-end solution, KMSC was quick to adopt the platform.

Before DealCloser, outdated closing processes caused delayed billing, cumbersome paper files, and slow turnaround times on closing sets. Employees were overwhelmed by low-value tasks. Recognizing that firms resisting technology were falling behind, KMSC’s culture of innovation prioritized finding a solution, and implementing DealCloser was the right strategic decision to push them ahead.

“It’s been a very collaborative experience. We’ve been in since the early days. You get the opportunity to get ahead of the competitors. As you gain momentum, you get further down the track and you’re not really seeing anyone behind you.” — Todd Strang, Partner

Recognizing that firms resisting technology were falling behind, KMSC’s culture of innovation prioritized finding a solution, and implementing DealCloser was the right strategic decision to push them ahead.

The Solution

In 2020, KMSC leaders discovered DealCloser at a tech conference. Impressed by its simple, easy-to-use interface that made adoption seamless for their expanding team, KMSC soon found that DealCloser was an integral piece of their closing processes. As the platform has matured and developed, each upgrade has further streamlined their team’s deal closure

By replacing manual tasks with collaborative closing checklists, automated signature management, and quick closing book generation, the firm accelerated the entire deal lifecycle through one unified workspace. This approach boosted workflow efficiency, improved productivity, and sped up deal-closing timelines.

The Outcome

After years of partnering with DealCloser for transaction management, KMSC’s team boasts successful adoption across the board, with many users utilizing the platform daily to track the progress of their deals. With streamlined task management and large volumes of documents made simple to navigate, KMSC’s team reports high satisfaction and positive work-life balance. Deals close faster than before, with fewer errors and less write offs. Now, the slowest part of their deal process is waiting for the other party.

Firm leadership is proud to have leveraged DealCloser since the early days, and sees its momentum growing rapidly. “It’s incredible how far the product has come in a short period of time. It’s phenomenal for where it’s at from where it started,” they proclaim.